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Wednesday, November 14, 2007

Exchange 2007: This Ca Root Certificate Is Not Trusted. To enable Trust, Install This Certificate In The Trusted Root Certification Authorities Store.

Summary: Exchange 2007 CAS server uses a self signed cert. Depending on what services your CAS role plays you may get the following error:

"This Ca Root Certificate Is Not Trusted. To enable Trust, Install This Certificate In The Trusted Root Certification Authorities Store"


Cause: In this instance, I had my CAS server using a Self Signed Cert for the Address book distributin in the Default Web Site while using a Valid third party commercial Cert for OWA. This worked fine using the article below.

Exchange 2007 and SSL Certificates
http://www.sembee.co.uk/archive/2007/01/21/34.aspx


However when viewing FREE\Busy info, the Cert error would appear with the error:

"This Ca Root Certificate Is Not Trusted. To enable Trust, Install This Certificate In The Trusted Root Certification Authorities Store"


Solution:

1. Go to the Default Web Site in IIS and remove the Self Signed Cert. Right click the Default Web Site, Directory Security, Server Certificate, Next, and Remove the cert.

2. Open Certificates in MMC. Go to Run, MMC. File Add Remove Snap In, Add Certificates; Computer Account; Local Computer and Click OK.

3. Once your Certificates MMC is open Go to Personal Certificates. Right Click Request New Cert, Next, Friendly Name = Hostname of your Server and Next and Finish.

4. Copy the new cert to the Trusted Root Certification Authorities Certificates.

5. Go back to the Default Website in IIS, Properties, Diretory Security, Server Certificate. Assign an existing certificate and choose the new cert that was created.

6. Issue IISRESET from your command prompt.



James Chong (MVP)
MCSE | M+, S+, MCTS, Security+
msexchangetips.blogspot.com

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Thank you for posting this solution, I had that error come up and luckily I found this blog through a search because I've never come across this problem before. The instructions worked and everything's fine again now.

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Anonymous Purple_Cat said...

Quote:

It's amazing how these geeks think they are so smart and in actuality they are truly stupid because they assume everyone knows their shorthand! Keep It Simple Stupid [KISS]!

...no, that's not what KISS refers to. Stupid :p

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xml:lang="en" lang="en"> MS Exchange Tips: Exchange 2007: This Ca Root Certificate Is Not Trusted. To enable Trust, Install This Certificate In The Trusted Root Certification Authorities Store.