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Wednesday, August 22, 2007

SMTP: No DATA command sent-rset

Summary: Messages sent to a relay server (Surgemail) would often have messages not get delivered. Messages were being delivered through an ASP application. However some messages would go through. Performing a telnet session works fine. When checking the SMTP logs the client would issue a rset command after the RCPT TO: command. The SMTP server (surgemail) would reply with an recipient ok and would be received by the client.


The cause was Symantec AntiVirus running the Internet E-mail Auto Protect. Disable the feature.

James Chong (MVP)
MCSE | M+, S+, MCTS, Security+


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