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Thursday, April 30, 2009

Exchange 2007: Outlook Web Access did not initialize. An event has been logged so that the system administrator can resolve the issue.

Summary: After the default 15 minute forms based authentication timeout, it does not default to FBA login page. Instead you get an HTTP error page:

Outlook Web Access did not initialize. An event has been logged so that the system administrator can resolve the issue. Please contact technical support for your organization

In addition you may also get Event ID 30

Event ID 30
There is an error in your Outlook Web Access configuration.
The authentication type specified on the OWA virtual directory is set to Anonymous. This check box must be cleared for Outlook Web Access to function properly.

Solution: In this instance, the permissions of the OWA virtual directory were not corrrect. The parent OWA was set correctly but the control subfolder\files were not.

OWA virtual directory permissions

OWA - Basic
8.1.240.5 - Enable anonymous access
8.1.263.0 - Enable anonymous access
8.1.291.1 - Enable anonymous access
8.1.311.2 - Enable anonymous access
auth - Enable anonymous access
Bin - Enable anonymous access
Current - Basic
forms - Basic
Help - Basic
smime - Basic
spell - Basic



James Chong (MVP)
MCITP | EMA; MCSE | M+, S+
Security+, Project+, ITIL
msexchangetips.blogspot.com

16 Comments:

Anonymous Anonymous said...

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1:27 PM  
Anonymous Anonymous said...

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Blogger Alexis said...

I have a lot of friends and once one of them called me up and told me about his problem. As he said he had a damaged emails. I advised him - ost recovery tool. And yesterday he thanked me a lot and presented me a box of chocolate)). The tool showed me how it converted all information from Microsoft Exchange (files with the .ost extension) into files of the Microsoft Outlook mail client (.pst files) - OstToPst procedure.

10:56 AM  
Anonymous Exchange email hosting said...

Most people do not check the subfolder \files after looking at the parent. Thanks for this!

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Blogger Alex said...

I know some tools which works with emails. But yesterday evening I was in the Internet and couldn't find anything. This morning to my good fortune I noticed on a soft blog a next software - pst export tool. And it solved my issues for seconds and utterly free of cost as I bore in mind. Besides it helped some of my familiars too.

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Blogger Alex said...

I know some interesting utilities for working with Outlook emails, but some of them I didn't use. One day I was working on my computer and the light was switched off. I lost all my working data for a second. I was upset, but kept my head and quickly found out a probably determination for my problem. I suppose this utility can help in this issue too - .ost converter.

1:14 PM  
Anonymous Tech solution said...

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Anonymous Anonymous said...

Thanks for answer..

i have resolved OWA problem but another issue i m facing .. My OWA page suddenly getting log off auto after login....

Regards,

12:31 AM  

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xml:lang="en" lang="en"> MS Exchange Tips: Exchange 2007: Outlook Web Access did not initialize. An event has been logged so that the system administrator can resolve the issue.