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Thursday, April 24, 2008

Exchange 2007: Exception message: Property Languages cannot be set on this object because it requires the object to have version 0.1 (8.0.535.0) later

Summary: When accessing OWA you receive error:

A problem occurred while trying to use your mailbox. Please contact technical support for your organization.

The Stack Trace shows:

User host address: X.X.X.X

Exception type: Microsoft.Exchange.Data.Storage.StoragePermanentException
Exception message: There was a problem accessing Active Directory.

Call stack

DispatchLanguagePostLocally(OwaContext owaContext, OwaIdentity logonIdentity, CultureInfo culture, String timeZoneKeyName, Boolean isOptimized)
DispatchLanguagePostRequest(OwaContext owaContext)
PrepareRequestWithoutSession(OwaContext owaContext, UserContextCookie userContextCookie)
InternalDispatchRequest(OwaContext owaContext)
DispatchRequest(OwaContext owaContext)
System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

Inner Exception
Exception type: Microsoft.Exchange.Data.Directory.
Exception message: Property Languages cannot be set on
this object because it requires the object to have
version 0.1 (8.0.535.0) or later. Current version of
the object is 0.0 (6.5.6500.0).

Call stack

(PropertyDefinition key, Object value)
(PropertyDefinition propertyDefinition, Object value)
StampCachedCaculatedProperties(Boolean retireCachedValue)
Microsoft.Exchange.Data.Directory.ADObject.ValidateWrite(List`1 errors)
ValidateWrite(List`1 errors)
ValidateWrite(List`1 errors)
(ADObject instanceToSave, IEnumerable`1 properties)

In this instance the issue is caused because the 2007 mailbox was created using the Exchange 2003 tools. Therefore the mailbox shows as a legacy mailbox in Exchange 2007EMC. You will need to convert this to "user mailbox" by applying mandatory properties.

1. Open Exchange 2007 Shell

[PS] C:\Documents and Settings\jchong\Desktop>set-mailbox Alias -applymandatoryproperties

You may also get other similar stack errors if so try the following:

1. Move the mailbox

2. Verify that inheritance is checked for the user in the security tab, advanced in Active Directory Users and Computers.

3. Try granting full mailbox rights for the user itself.

4. Remove any delegates or send on behalf rights. (you can later add back and should still work)

James Chong (MVP)
Security+, Project+, ITIL


Blogger Nature's Revenge said...

Yay! Thanks for the -ApplyMandatoryProperties switch. Saved my day.

3:42 PM  
Anonymous Anonymous said...

It still shows the same problem

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Anonymous Hot Tub Covers said...

Thank you so much for these useful tips!

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xml:lang="en" lang="en"> MS Exchange Tips: Exchange 2007: Exception message: Property Languages cannot be set on this object because it requires the object to have version 0.1 (8.0.535.0) later