Exchange: Message Tracking Corrupted Produces Error message "ID no: 8004100e Exchange System Manager",
You receive error message "ID no: 8004100e Exchange System Manager", when you are using the Message Tracking Center or in the field where you enter the Path to store The Message Tracking Logs through ESM.
The error code 8004100e translates to WBEM_E_INVALID_NAMESPACE, which means the failure is due to an invalid namespace or a corrupted CIM Repository.
To resolve this issue, you will need to attempt registration of the
necessary DLLs and to import the Exchange Namespaces and Classes. Running the below commands will harm nothing if the DLLs are already registered or if the Namespaces and/or Classes are already present in the WMI Repository. I have written a batch file that will automate the process below which you can download from "Chong Man's Exchange Resources" under links and going to the Scripts directory.
1. Run the following command from a command prompt in the Program Files\Exchsrvr\Bin directory:
regsvr32 /s exwmi.dll
regsvr32 /s cdowf.dll
regsvr32 /s cdowfevt.dll
2. Run the following commands from a command prompt in the
mofcomp.exe -class:forceupdate C:\WINDOWS\system32\WBEM\exmgmt.mof
3. Restart the Windows Management Instrumentation service and all related services.
If the issue still persists, the files in the %SystemRoot%\System32\Wbem\Repository folder may get corrupted. Run these steps:
1. Click Start, and then right-click My Computer.
2. On the shortcut menu, click Manage.
3. In the left pane of the Computer Management console, double-click “Services and Applications".
4. Under "Services and Applications", click Services.
5. In the right pane of the Computer Management console, locate and then
right-click Windows Management Instrumentation.
6. On the shortcut menu, click Stop.
7. Start Windows Explorer, and then locate the
8. Copy %SystemRoot%\System32\wbem\Repository to a different folder and then delete all of the files in the %SystemRoot%\System32\Wbem\Repository folder.
9. Register all DLLS in %SystemRoot%\System32\wbem. To do so, run the following commands:
for /f %s in ('dir /b *.dll') do regsvr32 /s %s
10. Restart the computer. The files that were deleted are re-created when
the computer restarts as the Windows Management Instrumentation service
starts automatically when you restart the computer.
James Chong (MVP)
MCITP | EMA; MCSE | M+, S+
Security+, Project+, ITIL
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