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Wednesday, July 05, 2006

OWA Question Mark Included in Outgoing Email

OWA: Question Mark In Outgoing Email
June 05, 2006

Summary:

Sending Emails through OWA produces a question mark (?) in every outgoing email. This does not occur globally but few users.

Cause:

Possible third party application has downgraded two files dhtmled.ocx and triedit.dll in the affected user's IE.

Solution:

On the user's client that is being affected, re-register these ocx & dlls.

Froom command prompt enter the following.



C:\>regsvr32 /u "C:\Program Files\Common Files\Microsoft Shared\Triedit\dhtmled.ocx"

C:\>regsvr32 /u "C:\Program Files\Common Files\Microsoft Shared\Triedit\triedit.dll"

C:\>regsvr32 "C:\Program Files\Common Files\Microsoft Shared\Triedit\dhtmled.ocx"

C:\>regsvr32 "C:\Program Files\Common Files\Microsoft Shared\Triedit\triedit.dll"

This is also known to correct the RED X display that is displayed in OWA.

Applies To:
Exchange 2003

James Chong (MVP)
MCITP | EMA; MCSE | M+, S+
Security+, Project+, ITIL
msexchangetips.blogspot.com

8 Comments:

Anonymous Anonymous said...

i had the question mark at first. then i appplid these changes and all i have now is the red x and a non-functioning owa client. any ideas?

12:15 PM  
Anonymous Anonymous said...

nevermind..... i pulled the trigger too fast. i should have run line by line. thanks for the tip.

12:20 PM  
Blogger jamestechman said...

Thanks, I will put that in the instructions to enter line by line!

James Chong

11:57 AM  
Anonymous Anonymous said...

Thanks for the info, just what we needed!

6:05 PM  
Anonymous Anonymous said...

that fixed it...many thanks

12:34 PM  
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6:20 PM  
Anonymous Anonymous said...

Now I have the same problem, but I have Vista SP2 and Windows Live Mail 2011. Every outgoing mail has a ? at the beginning (e.g. "?Hello,"). There is no dhtmled.ocx triedit.dll on my HD...

Only sending mails as UTF-8 avoids the "?" at the beginning of my emails...

Can you help me?

1:29 AM  
Anonymous Anonymous said...

@Anonymous
Uninstall IE9Beta + Foreign Language Pack for IE9Beta and the '?' will disappear from email body!

6:35 PM  

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