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Thursday, July 06, 2006

Exchange: Forwarding Emails to External SMTP Addresses

One method to forward emails to an external contact is to configure your mail enabled user to forward to an external contact. In this instance, you would create a mail enabled contact configured with an external SMTP proxy. Then, within the delivery options of the mail enabled user, configure to forward to the external contact. However, it is also possible to enable forwarding without the use of a mailbox enabled object. This is useful in organizations that employ consultants and wish to give them an email address without a mailbox. Lastly, you can employ an event sink to fire during transport. (Kinda like a server side rule) You can view my other post on this if interested:

Exchange: Forwarding Copy of User's Email or Public Folder to Another Account Via Event Sink

Method 1: (Fowarding with a mailbox enabled user)

1. Create a mail enabled contact and configure it with the external SMTP proxy.
2. Double click your mailbox enabled user. Go to Exchange General Tab, Delivery Options.
3. In the fowarding address, select foward to: and select your contact that you configured in step 1.

Method 2. (Forwarding with only a contact)

1. Create a mail enabled contact.
2. For the Primary SMTP address, enter the external address ie.
3. For the Secondary SMTP address, enter your organization's address

Note: Ensure that in the Exchange general tab of your contact, the email address is set to the Primary address (external address) as well as your general tab.

James Chong (MVP)
Security+, Project+, ITIL

How useful was this article? Want to see a tip not listed? Please leave a comment.


Anonymous John said...

Useful article, thanks

3:34 AM  
Anonymous oliver said...

do you need a CAL if you use a contact to forward the mail to external mail server?

CAL for Contact?


1:24 AM  
Blogger Glenn said...

Hey thanks for this,

How would set up an alias MBX that forwards to let us say 6 different users in exchange?

11:54 AM  
Anonymous Mike said...

Hello Chong, in my exchange it doesn't let me modify the fowarding address. How can I change this so that I can foward it?


11:07 AM  
Anonymous DJMatus23 said...

Great tip, nice and easy, just what I was looking for!

For Glenn, from what you are asking, you don't want to forward to an external email address, you just want a distribution group, hence you can set up:

and it will send a copy to:

If you need any of these to go external, set up a contact as per the instructions above to redirect (or whatever the mail alias) to or whatever; and do this for each external contact.

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