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Saturday, September 02, 2006

Exchange: Perfmon Exchange Counters Missing

Summary:

When launching Windows Performance Monitor and scrolling through the Performance Object list, no MS Exchange counters are present. In this instance there are two common issues. One, the Exchange performance counter respository has been disabled and is just not viewable. Second, the performance counter may be corrupted, missing and just needs to be re-built. The Exchange performance counters are in the .ini files within the Exchange Bin directory. To correct the issue start with resolution 1. If this does not correct the issue, rebuild the repository in resolution 2.

Resolution 1.

In some instances, performance counters are just disabled from view. In order to check the status to see if the counter is enabled or disabled, you can use EXCtrlst from the Windows 2000 Resource Kit.

Download Resource Kit
http://www.dynawell.com/support/ResKit/winnt.asp

ExCtrLst - Extensible Performance Counter List
This tool provides information on the Extensible Performance Counter DLLs that have been installed on a computer running Windows 2000\2003, listing the services and applications that provide performance information via the Windows 2000 registry.

1. Save the ExCtrlst to your C:\ drive. Double click the file Exctrlst.exe

2. This will launch the Extensible Counter List Window

3. Scroll through the list until you see your Program Files\Exchsrvr\Bin directory. This will list all the Exchange counters. Highlight it and towards the bottom, see if the performance counter enabled is checked.

4. If the counters are already enabled, then procedure to resolution 2.

Resolution 2

This procedure will go over rebuilding the Exchange performance counter libraries.

1. Go to your command prompt, Start Run, CMD, Ok.

2. C:\>lodctr.exe /r (This will rebuild all performance counters. Wait a few mins for it to rebuild and close and re-open Performance Monitor. If the Exchange counters do not appear go to step 3.

3. Try to rebuild each Exchange counter manually. For example, if you want to rebuild the imap counters

C:\>lodctr.exe imap4ctrs.ini

You can view all the counter ini file names by going to your Program Files\Exchsrvr\Bin directory.



James Chong
MCSE M+, S+, MCTS, Security+
msexchangetips.blogspot.com


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3 Comments:

Anonymous Anonymous said...

Dude, who the hell are you? :)
I relly mean that in the sincerest and respectable way possible. Your suggestion as resovle an issue that was taking Microsoft and I two full days to resolve...rebuilding exchange performance count...oh..man.
thank you!

1:00 PM  
Anonymous Anonymous said...

i know this blog is old but maybe you can help me. i've tried rebuilding the individual exchange services and i get an error that it can't find the ini file to do it. i've changed directory the exchangeserver bin directory. Help.

8:15 AM  
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