Exchange: Attachments Gets Converted to ATT###.txt
A user in your organization reports that attachments sent to him from an external party, is coming in as ATT###.txt
In this scenario, a user called in stating that an attachment that was sent from an external party Excite.com is coming in as ATT###.txt. What we found out in this scenario is that the external contact was not composing a new message in Excite, but he was actually fowarding a message that he received in his Excite account to our internal user. When the external user composed a new message from his Excite account with an attachment, the internal user was able to receive the message. However, if the Excite user was to foward a message with an attachment to our internal user it would come in the format as ATT###.txt.
The way an existing mail with attachment is encoded by the messaging Server at Excite, causes the attachment to lose format. This may be caused by several other domains other than Excite.
MCSE M+, S+, MCTS, Security+
How useful was this article? Want to see a tip not listed? Please leave a comment.