OWA Question Mark Included in Outgoing Email

OWA: Question Mark In Outgoing Email
June 05, 2006

Summary:

Sending Emails through OWA produces a question mark (?) in every outgoing email. This does not occur globally but few users.

Cause:

Possible third party application has downgraded two files dhtmled.ocx and triedit.dll in the affected user's IE.

Solution:

On the user's client that is being affected, re-register these ocx & dlls.

Froom command prompt enter the following.



C:\>regsvr32 /u "C:\Program Files\Common Files\Microsoft Shared\Triedit\dhtmled.ocx"

C:\>regsvr32 /u "C:\Program Files\Common Files\Microsoft Shared\Triedit\triedit.dll"

C:\>regsvr32 "C:\Program Files\Common Files\Microsoft Shared\Triedit\dhtmled.ocx"

C:\>regsvr32 "C:\Program Files\Common Files\Microsoft Shared\Triedit\triedit.dll"

This is also known to correct the RED X display that is displayed in OWA.

Applies To:
Exchange 2003

James Chong (MVP)
MCITP | EMA; MCSE | M+, S+
Security+, Project+, ITIL
msexchangetips.blogspot.com